Custom solution · Cold rentals
Smart locks.
Fully automated rentals — also called cold rentals or self-service rentals. When a customer pays for a booking, they get a smart lock code that works only during their booking. Nobody has to be there to hand over a key.
The problem
Bikes, boxes, lockers and cabins often sit behind a lock. Someone has to give the customer a key or a code, and take it back afterwards.
If you want to rent 24/7 without staff, that someone is you — on a Sunday evening, on the phone.
Working demo · built on TWICE Commerce
Book a bike in the demo store. The code arrives by email, and you can test it on a simulated igloohome lock.
How it works
From booking to open lock
- 01You mark which items have a lock. It is one field on the item (or on the SKU, so every item of that kind gets it).
- 02A customer books and pays in your TWICE Commerce store as usual.
- 03A lock code is made for exactly the booking time, rounded to full hours.
- 04The code is saved on the order and sent to the customer in its own email — a TWICE Commerce email template you can edit like any other.
- 05If you move the booking, a new code is made and sent.
What you get
- Fully automated rentals: codes made for every paid booking that includes a locked item.
- One code per lock, even if the order has several items.
- The code email is a native TWICE Commerce email — your look, your words, no extra app for the customer.
- Orders from the admin, API or check-in get their code straight away. Web orders get it when paid.
- Anything that was missed is checked again automatically.
Good to know
- The demo uses igloohome as the example lock. Other smart locks with an API can be connected the same way.
- Offline locks like igloohome cannot cancel a code remotely. If a booking is shortened or cancelled, the old code still opens the lock until its original end time — unless it is removed via Bluetooth or a bridge.
- Before going live we agree on a backup plan together: for example, staff can give a code by hand if something fails.
What it costs
Standard setup from 470 €, one-time.
Invoiced when the solution is live. Optional hosting by us from 40 € / month per solution — requires Ongoing help and development. Prices in EUR, ex. VAT.
Questions
Do I need a new booking system?
No. Everything happens in your existing TWICE Commerce store. This runs next to it and talks to it.
Does the customer need an app?
No. They type the code on the lock keypad.
Which locks does it work with?
igloohome is the example in the demo. Any smart lock with an API can work the same way — ask us about yours.
What if the lock has no internet?
Offline locks check the code by themselves, so they work without a connection.
Read more
Want fully automated rentals?
Book a free 20-minute call and tell us which TWICE Commerce store it is for and what you rent. Or email us — we reply within 48 hours.
or email — [email protected]
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